Customers Don’t Know About the Bus Plug Secondary Market
Replacement Square D 100 Amp Bus Plugs, Catalog No. PQ4610 – Available at www.swgr.com
MIDWEST had a customer who used MIDWEST’s field services for over 20 years and did not realize there was a secondary market for electrical bus plugs and other electrical switchgear that no longer is manufactured. He was speaking to a MIDWEST Field Service Engineering Technician and was complaining that he might have to replace a 1600 amp bus duct run because the bus plugs were obsolete. He was not an electrician or the electrical supervisor. His job was in purchasing. The electricians asked him to get a replacement Square D 100 amp bus plug because the handle broke on one of theirs. It is strange how many handles get broken on electrical equipment. It is understandable on some of the older stuff that has been in service for 40 plus years. Gets old, tired, and finally breaks. Our Electrical Technician told him MIDWEST deals in the secondary market for obsolete electrical equipment and we would have completely reconditioned bus plugs to replace his obsolete defective stuff. He was extremely happy and looked forward to telling his boss he could save 1000s of dollars. On top of it all, they also ordered GE General Electric FVK425R bus plugs to boot. MIDWEST’s Switchgear Division said they run into this a lot. Frequently they get emergency calls to repair an obsolete piece of equipment as fast as possible and end up just replacing the defective equipment with a reconditioned direct replacement. The secondary switchgear market at its best.